In accordance with the provisions of the Consumer Law (Regulations on distance and off-premises contracts are contained in the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, item 827):
Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will reimburse you for the costs of the products immediately, and in any case not later than 14 calendar days from the date on which we received your return shipment. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement.
In the event that the received product does not meet your expectations in terms of size, we suggest replacing the product within 14 calendar days for the same model in a different size.
To take advantage of this option, please contact us so that we can verify the stock of the desired size.
The costs of delivery of the replaced product are borne by the customer.
After receiving the telephone or e-mail approval of the exchange, please send the product back together with the exchange form to our address:
CHAOS by Marta Boliglova
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