The owner, seller and administrator of the store is:
Dorota Boligłowa
Running a business under the name of CHAOS BY MARTA BOLIGLOVA DOROTA BOLIGŁOWA, os. Rusa 5/17, 61-245 Poznań,
correspondence address: Chartowo 27 / U8, 61-245 Poznań, NIP 7821100278, REGON 301218766, e-mail: sklep@chaos-fashion.com , phone (+48) 787 750 688
Before placing an order, the Customer has the right to negotiate the provisions of the contract with the Seller. If the Customer resigns from the possibility of concluding a contract through individual negotiations, these Regulations and generally applicable law shall apply.
The online store available at: www.chaos-fashion.com is run by Dorota Boligłowa running a business under the name CHAOS BY MARTA BOLIGLOVA DOROTA BOLIGŁOWA - detailed information on the conducted activity is presented above.
The Regulations are drawn up in Polish and constitute a model of a distance contract, in accordance with generally applicable provisions of Polish law.
In order to conclude an Agreement with the Seller, the Buyer may exercise the right to negotiate the terms of the Agreement or conclude an Agreement with the Seller based on these Regulations.
The content of the Regulations, in the event of a separate decision of the Buyer, constitutes the content of the Agreement concluded between the Parties. The content of the Agreement is recorded, in accordance with applicable regulations, and made available to the Buyer on a durable medium, in order to guarantee the Buyer the possibility of referring to it if necessary.
The sale is conducted in the territory of the Republic of Poland.
The client has the opportunity to read the code of good practice for entrepreneurs. The code of good practice is contained in the Act of 23 August 2007 on counteracting unfair market practices. The current wording of the above-mentioned the act is available at http://isap.sejm.gov.pl/
All products offered in the Online Store are new, free from physical and legal defects, and have been legally placed on the Polish market. The Seller is obliged to provide the Buyer with products without defects.
The prices listed on the Online Store website are expressed in Polish zlotys and include VAT.
The Buyer may place orders in the Store 24 hours a day, 7 days a week via the website www.chaos-fashion.com.
Communication with the Seller by the Buyer causes the Buyer to bear the costs resulting from contracts concluded by the Buyer with third parties for the possibility of using certain forms of distance communication. The Seller does not charge any additional fees or benefits for the possibility of communicating with him.
The subject of activity of the online store www.chaos-fashion.com is retail sale of clothes and other goods via the Internet.
In matters not covered by these Regulations, the relevant legal provisions in force in the territory of the Republic of Poland will apply, in particular the Act of April 23, 1964 - Civil Code, the Act of May 30, 2014 on consumer rights, the Act of August 29, 1997 on data protection. personal data, the Act of May 10, 2018, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC (General Data Protection Regulation).
The provisions of these Regulations are not intended to exclude or limit any rights of the Buyer who is also a Consumer within the meaning of the Act of 23 April 1964 - Civil Code, which he is entitled to under mandatory provisions of law. In the event of non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail.
In the event of a dispute with the Seller, the Consumer may settle the matter amicably by:
obtain free assistance in resolving a dispute from the Consumer Federation, using the free consumer hotline 800 007 707.
REGULATIONS - these Regulations with attachments; informing about the obligations and rights of the two Parties to the Agreement;
PARTY - the party to the Agreement is the Buyer or the Seller; in the case of the concept of a Party - it is understood as the Buyer and the Seller jointly;
REMOTE AGREEMENT - Agreement concluded remotely by the Parties, in the absence of the simultaneous presence of two Parties to the Agreement; The contract is concluded using the Remote Communication Channels available in the Store;
CHANNELS OF COMMUNICATION - specific forms of placing orders remotely;
STORE - online store available at: www.chaos-fashion.com;
ADMINISTRATOR - Dorota Boligłowa running a business under the name CHAOS BY MARTA BOLIGLOVA DOROTA BOLIGŁOWA, os. Rusa 5/17, 61-245 Poznań, correspondence address: Chartowo 27 / U8, 61-245 Poznań, NIP 7821100278, REGON 301218766;
SELLER - Dorota Boligłowa running a business under the name CHAOS BY MARTA BOLIGLOVA DOROTA BOLIGŁOWA, os. Rusa 5/17, 61-245 Poznań, correspondence address: Chartowo 27 / U8, 61-245 Poznań, NIP 7821100278, REGON 301218766;
SERVICE PROVIDER - Dorota Boligłowa running a business under the name CHAOS BY MARTA BOLIGLOVA DOROTA BOLIGŁOWA, os. Rusa 5/17, 61-245 Poznań, correspondence address: Chartowo 27 / U8, 61-245 Poznań, NIP 7821100278, REGON 301218766;
CUSTOMER - a natural person, legal person and an organizational unit without legal personality, which the law grants legal capacity, purchasing products via the Online Store;
CONSUMER - a natural person purchasing products via the Online Store, by phone or e-mail for purposes not directly related to their business or professional activity;
BUYER - Customer or Consumer;
SERVICE RECIPIENT - a natural person, legal person and an organizational unit without legal personality, to which the law grants legal capacity, purchasing products via the online store;
ORDER - an offer to conclude a sales contract submitted by the Buyer via the Online Store;
USER - each entity using the Online Store;
ACCOUNT - the User's individual administration panel available after registration and logging in to the Online Store, marked with a login and password, used to conclude sales contracts;
REGISTRATION - the process of creating an Account by the User in the Online Store;
SALE AGREEMENT - a contract for the sale of goods concluded between the Seller and the Buyer via the Online Store;
PRODUCT - any item sold via the online store;
PAYMENT FORM - a form of payment for the ordered product, chosen by the Buyer when placing the Order, offered by the Store, or as a result of individual arrangements with the Store in a form other than presented on the Store's website;
DELIVERY FORM - the form of delivery of the ordered product, chosen by the Buyer when placing an Order or as a result of individual arrangements with the Store in a form other than those presented on the Store's website;
SALE DOCUMENT - VAT invoice or receipt, depending on the Buyer's indications;
ATTACHMENTS - information on the right to withdraw from the contract and model withdrawal forms, replacement of products, complaints;
CODE OF GOOD PRACTICE - a set of rules of conduct, adopted in generally applicable law in the form of ethical and professional standards in order to counteract unfair market practices, which is used by the Seller;
INFORMATION - information about the product, located next to the photo of the product, which is a description of the most important terms and characteristics of a given product, enabling the Buyer to get acquainted with the properties of the product;
CART - a form of electronic recording of products selected by the Buyer for the purpose of their subsequent purchase;
PLACE OF PRODUCT DELIVERY - the place indicated by the Buyer in the order placed, to which the product purchased by the Buyer is to be delivered;
PRODUCT RELEASE - the moment when the Buyer or another person authorized to collect it takes possession of the product being the subject of the concluded contract;
COMPLAINT ADDRESS AND THE ADDRESS OF WITHDRAWING FROM THE CONTRACT - address or addresses indicated by the Seller as addresses for making specific statements, being correspondence addresses;
SUBJECT OF THE CONTRACT or SUBJECT OF THE PROVISION - products or services selected by the Buyer, being the subject of the Agreement or the subject of the Provision; the scope of the subject of the Agreement also includes the provision of the Product Delivery by the Seller, if the Buyer selects one of the product delivery methods offered by the Seller;
ELECTRONICALLY PROVIDED SERVICES - functionalities of the ICT and IT system enabling the Service Provider to offer specific technical solutions, such as: the possibility of setting up and maintaining an Account in the Online Store and enabling a one-time possibility of placing an Order via the Order Form located in the Online Store; without the simultaneous presence of the parties (at a distance), through the transmission of data at the individual request of the Service Recipient, sent and received using electronic processing devices, including digital compression, and data storage, which is entirely broadcast, received or transmitted via the telecommunications network in the meaning of the Act of July 16, 2004 - Telecommunications Law;
ORDER FORM - a technical system located in the Online Store that allows the Buyer to place an Order through the available form fields, without the need for prior Registration in the Online Store;
IT SYSTEM - technical and IT structures as well as software enabling transmission;
WADA - a legal or physical defect of the purchased product;
GDPR - Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and the repeal of Directive 95/46 / EC.
Registration in the Online Store is voluntary and free.
In order to register in the Store, the User should complete the registration form on the Store's website, providing his real data.
In order to successfully complete the Registration process, the User provides the following data:
(street, town, postal code),
When completing the form, you can additionally indicate a different delivery address. Providing a telephone number is voluntary.
After the User completes the fields of the Registration form with the required data, a User Account will be created.
After creating the account, the user will receive an automatically generated message to the e-mail address provided by him to confirm registration in the store.
If the User's data required during the registration process changes, the User is asked to update them in order to bring them to a state consistent with reality.
In a situation where the User's data required during the registration process changes after the commencement of the contract, the User is asked to update them and inform the Store about it.
The Buyer may place orders in the Store 24 hours a day, 7 days a week only via the Online Store.
Orders are processed on working days from Monday to Friday, excluding public holidays, during the store's working hours, i.e. 10: 00-17: 00.
The store sells and ships on the territory of Poland and around the world.
The prices given on the website of the store www.chaos-fashion.com are expressed in Polish zlotys and include VAT.
The Store issues a receipt or, at the Buyer's request, a VAT invoice for all goods sold.
The sales documents specified above are sent together with the goods to the Buyer.
The number of products included in the promotional sale and sale is limited, and the orders are processed in the order in which confirmed orders for these goods are received.
Acceptance of the order by the Store for execution takes place by sending an e-mail confirming the order to the Customer, to the e-mail address provided by him when placing the order. The Store may also contact the Buyer by phone if he has provided a telephone number. A customer who is not a consumer, in accordance with art. 22 [1] of the Civil Code will receive an order confirmation by e-mail.
Registration and setting up an account is not a prerequisite for placing an order in the Online Store. The buyer has the option of placing an order via the Online Store without prior registration.
In order to place an order, the Buyer should add the product he intends to buy to the "Cart". Adding a product to the "Cart" is not tantamount to placing an order. Products may be added to or removed from the "Cart".
The "Cart" enables the Buyer to manage the ordered products and calculate the value of the order.
In order to finalize the order, the selected products should be added to the "Cart".
The next stage of placing an order is specifying the method of shipping the goods and selecting the method for payment and specifying the form of the invoice (receipt or VAT invoice). After performing these activities, select the "order and pay" button in the case of confirmation of the order.
After submitting the correct order, the order is considered accepted. Orders placed in this way are confirmed by e-mail. The moment of concluding the contract is considered to be sending the order confirmation by the Store.
The buyer may change the order by e-mail or by phone, or cancel the order in its entirety, if it has not been shipped.
The ordered goods will be delivered to the address indicated by the Buyer.
The date of performance of the Agreement concluded via the Online Store is the day of receipt of the shipment by the Buyer.
The buyer has the option of placing an individual order. An individual order is understood as a non-prefabricated item, manufactured according to the consumer's specifications or serving to satisfy his individual needs.
In order to place an order in accordance with the above provisions, contact the Seller using the available communication channels, and then provide your needs in the form of, among others: size, product form, material. After designing the clothes, the Seller will provide the Buyer with the design and quote. After obtaining approval, the goods are produced for the Buyer, i.e. sewn.
In accordance with the provisions of chapter IX. "Withdrawal from the contract", withdrawal from the contract in the case of goods referred to in the two items above is not available. However, this does not exclude liability under the warranty.
Payments for goods purchased in the Store by the Customer (price and delivery costs) are made on the terms specified by the Seller.
All prices in the Store are gross prices, including tax on goods and services (VAT) in the amount resulting from separate regulations. The costs of delivery of the goods to the Buyer are given separately when placing the order.
The buyer can choose from the following payment methods:
Prepayment should be made by bank transfer to:
€ EURO 75 1090 1463 0000 0001 3049 2102
$ US Dollar 19 1090 1463 0000 0001 3049 2237
The title: Payment for the order number (Order NUMBER).
Information about the execution of the order can be obtained by calling: (+48) 787 750 688 and by e-mail: sklep@chaos-fashion.com
The customer purchases goods and orders services according to prices and the amount of delivery costs in force at the time of placing the order. The amount of delivery costs depends on the place of delivery chosen by the Buyer.
The delivery takes place to the address indicated by the Buyer in the order.
The ordered goods are delivered in the manner chosen by the Buyer, i.e. the courier company DPD or UPS, or in accordance with the instruction set out below in paragraph 7 below, within 7 working days from the moment the payment is credited to the Seller's account.
The Seller is not responsible for delays in the delivery of the Goods resulting from reasons beyond their own and random reasons.
The cost of product delivery is borne by the Buyer.
For some goods, personal collection is possible, after prior arrangement of the date of receipt by telephone: CHAOS BY MARTA BOLIGLOVA ATELIER,
Chartowo 27,
61-245 Poznań.
A visit to the Atelier is possible by prior arrangement by phone: +48 787 750 688 or +48 792 060 319.
If the Seller cannot perform a performance with the properties individually ordered by the Buyer due to a temporary inability to meet it, the Seller may, with the Buyer's consent, perform a substitute performance corresponding to the same quality and purpose and for the same price or remuneration or in a different manner agreed by the parties.
It is recommended that the Consumer within the meaning of Art. 22 [1] of the Civil Code, if possible, he checked the condition of the goods after the shipment was delivered and wrote the appropriate protocol in the presence of the representative of the entity performing the delivery. Checking the shipment will facilitate and speed up the pursuit of any claims against the entity responsible in the event of mechanical damage to the shipment during transport. In such situations, it is recommended that the Consumer contact the Seller as soon as possible by phone: +48 787 750 688 or by e-mail: sklep@chaos-fashion.com .
The Buyer who is not a Consumer within the meaning of Article 22 [1] of the Civil Code is obliged to check the condition of the goods after delivery and in the presence of the representative of the entity performing the delivery. In the event of mechanical damage to the parcel caused during transport, the Customer should write a damage report and immediately contact the Seller by phone: (+48) 787 750 688 or by e-mail: sklep@chaos-fashion.com
The seller is liable to the consumer within the meaning of art. 22 [1] of the Civil Code on the terms specified in art. 556 and subsequent of the Civil Code for physical or legal defects
sold item (warranty).
The consumer who exercises the rights under the warranty is obliged to deliver the defective item to the Complaint Address at the Seller's expense.
The Seller recommends that in order to facilitate the complaint process, a description of the non-compliance of the goods with the Agreement should be attached.
The Seller will respond to the Consumer's report within 14 (fourteen) business days. Otherwise, it is considered that the Seller considered the Customer's statement or request justified.
In the case of contracts concluded with customers who are not also consumers within the meaning of art. 22 [1] of the Civil Code, pursuant to art. 558 § 1 of the Civil Code, the Seller's liability under the warranty is excluded.
The complaint address is: Chaos by Marta Boliglova, Chartowo 27 / U8, 61-245 Poznań.
Goods sold via the Online Store are not covered by the manufacturer's warranty.
The goods may be advertised under the warranty specified in section VII above.
Consumer, pursuant to art. 27 of the Consumer Rights Act, who concluded a distance contract, may withdraw from it without giving a reason and without incurring costs, except for the costs specified in art. 33, 34 and 35 of the Act on consumer rights, by submitting an appropriate statement in writing within fourteen calendar days from the date of delivery of the subject of the contract to him. To meet this deadline, it is enough to send a statement before its expiry. The statement can be sent by e-mail to the following address: sklep@chaos-fashion.com or by post to the following address:
CHAOS BY MARTA BOLIGLOVA
Chartowo 27 / U8,
61-245 Poznań
The statement may be submitted on the form attached to these Regulations and the Privacy Policy.
Along with the declaration of withdrawal, the Consumer is also asked to send a receipt and information about the current account number to which the refund should be made.
In the event of withdrawal from the Agreement, the Agreement is considered void.
The consumer is obliged to return the product or products immediately, no later than within 14 calendar days from the date on which he received the shipment. Overdue returns will be sent back without prior notice.
The consumer returns the subject or subjects of the Agreement from which he withdrew at his own risk and expense.
The consumer has the right to return the product only if it has no signs of use and has the original tag.
The consumer is responsible for reducing the value of the product or products subject to the Agreement, following the use of the product or products in a way that goes beyond the standard use of the product or products.
The Seller shall immediately, no later than within 14 calendar days from the date of receipt of the declaration of withdrawal from the Agreement by the Consumer, return to the Consumer all payments made by him, with the proviso that:
The consumer, in the event of withdrawal from a distance contract, for individual services started with the consent of the consumer, before the deadline for withdrawal from the contract, is obliged to pay for the services provided until the withdrawal from the contract.
The amount of the payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the Agreement. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided.
The consumer does not bear the costs of delivering digital content that is not recorded on a tangible medium, if he did not consent to the performance before the deadline to withdraw from the Agreement or was not informed about the loss of his right to withdraw from the Agreement at the time of granting such consent or the entrepreneur did not provide confirmation in accordance with Art. 15 sec. 1 and art. 21 sec. 1 of the Act on consumer rights.
The Seller may withhold the reimbursement of the payment received from the Consumer until the item is returned or the Consumer provides proof of its return, depending on which event occurs first.
The consumer, in accordance with art. 38 of the Act on consumer rights, there is no right to withdraw from the Agreement in the following cases:
The Service Provider provides the following Electronic Services via the Online Store:
Provision of Electronic Services by the Service Provider is free of charge.
The contract for the provision of Electronic Services consisting in maintaining an Account in the Online Store is concluded for an indefinite period.
The contract for the provision of electronic services consisting in enabling the order to be placed through the appropriate Form is concluded for a definite period of time and is terminated when the order is placed or the Customer ceases to place the order.
The recommended technical requirements for cooperation with the ICT system are: a computer with Internet access, access to e-mail, a web browser: Internet Explorer version 7.0 or newer with JavaScript and cookies enabled, Mozilla Firefox version 4.0 or newer with JavaScript and cookies enabled or Google Chrome 8 or later. The recommended monitor resolution is 1024x768 pixels.
The Service Recipient is obliged to use the Online Store in a manner consistent with the law and morality with respect for personal rights and intellectual property rights of third parties. The Service Recipient is prohibited from providing illegal content. It is forbidden to use Electronic Services in a way that unlawfully interferes with the functioning of the Online Store by using specific software or devices and sending or posting unsolicited commercial information in the Online Store.
The Service Recipient may submit complaints related to the provision of electronic services via the Online Store by sending an e-mail to the following e-mail address: sklep@chaos-fashion.com or by phone (+48) 787 750 688. The Service Provider will consider the complaint immediately, no later than within 14 calendar days from the date of submission of the complaint.
The Service Recipient may terminate the indefinite continuous electronic service at any time and without giving reasons by sending an appropriate statement via e-mail to the following address: sklep@chaos-fashion.com or by phone +48 787 750 688.
The Service Provider may terminate an indefinite contract for the provision of Electronic Services if the Service Recipient objectively or persistently violates the Regulations and the Privacy Policy, and in particular when he provides illegal content, after an ineffective, single call to stop, with an appropriate deadline. In such a case, the contract expires after 7 days from submitting the declaration of will to terminate.
By agreement of the parties, the Service Provider and the Service Recipient may terminate the Agreement for the provision of Services by electronic means at any time.
Termination of the Agreement for the provision of electronic services concluded for an indefinite period by the Service Provider or the Service Recipient does not infringe the rights or benefits acquired by the Parties during the term of the Agreement.
The Service Provider will reply to the Complaint to the e-mail address provided by the Service Recipient or in another manner agreed by the Parties.
Dorota Boligłowa running a business under the name CHAOS BY MARTA BOLIGLOVA DOROTA BOLIGŁOWA is the administrator of personal data within the meaning of art. 4 sec. 7 GDPR provided by the User under the Account. All personal data obtained by the Administrator are protected. Each time, by using the Service, the User consents to the processing of his personal data. The user may also consent to the processing of his personal data for marketing purposes.
Users' personal data are processed in accordance with the law, including the GDPR and the Act of 18 July 2002 on the provision of electronic services. Providing personal data by the User to register an account or place an order is a contractual obligation (Article 6 (1) (b) of the GDPR). Failure to provide the User's personal data required as part of account registration or placing an order will constitute an obstacle in the performance of the Service. In other scope, providing the User's personal data is voluntary.
Users' personal data are processed by the Administrator for the purposes and on the basis of the Regulations and the Privacy Policy, including:
The Administrator provides Users with the exercise of rights under the GDPR, in particular the right to: access, rectify and delete data, limit data processing, transfer data, raise objections and not be subject to automated decisions. The User may exercise his rights by submitting a relevant request to the Service Provider at the address rodo@chaos-fashion.com
Personal data processed in order to conclude or perform the contract and fulfill the legal obligation of the Service Provider will be kept for the period necessary to perform the Service, and after its expiry for the period necessary to:
Personal data processed on the basis of a separate consent will be stored until its revocation.
Personal data processed for purposes resulting from the legitimate interests pursued by the Administrator will be processed until an objection to such processing is submitted, unless the Administrator demonstrates the existence of legitimate grounds for processing, overriding the interests, rights and freedoms of the data subject, or grounds for establishing, investigating or defending claims. In the event of an objection to the processing of personal data for direct marketing purposes, the personal data of such a person, to the extent that the processing is related to direct marketing, will no longer be processed for direct marketing purposes.
Each data subject has the right to:
The above-mentioned rights (apart from the right to lodge a complaint with the supervisory authority) can be exercised, inter alia, by contacting the Administrator's address or the following e-mail address: rodo@chaos-fashion.com .
The recipients of the Customer's personal data are: the Administrator's employees and associates, entities related to the Administrator, their employees and associates, debt collection companies, banks, postal operators, carriers, companies dealing with customer opinion research, partners providing technical services, hosting service providers, Administrator's subcontractors, other entities providing services to the Administrator and employees or associates of such entities. Users' personal data may be transferred to entities authorized to receive such data under applicable law, including the competent judicial authorities. Users' personal data may also be transferred - to the extent and for the time necessary to provide or perform services provided by the Administrator - to third parties, performing activities related to the provision of services by the Administrator as part of the Store on behalf of the Administrator.
The Administrator protects Users 'personal data against disclosure to unauthorized persons, as well as other cases of their disclosure or loss, and against destruction or unauthorized modification of the indicated data, as well as implements appropriate technical and organizational measures to protect the Users' processed data, including technical and programming safeguards. , in particular data encryption systems.
Personal data is not transferred to a third country or an international organization.
Personal data is not processed in an automated manner or in the form of profiling.
By using the Store, the User agrees to the collection, collection and processing by the Service Provider of the following technical and technological data: IP address, called internet address (URL), internet address used by the User and other information transmitted via the http protocol.
Cookies are small text files saved in order to maintain the session (after logging in), thanks to which Users do not have to enter their registration data (such as login and password) on each page. They are used to create audience statistics, present online advertisements with content closest to the interests of Users, and create online surveys and protect against multiple voting by the same people. These files do not collect Users 'personal data, do not change the computer configuration, are not used to install or uninstall any computer programs, viruses or Trojans, do not interfere with the integrity of the system or Users' data, are not processed by other websites and can be processed at any time by User removed. Removal of cookies, as well as changing the settings concerning them is possible by modifying the appropriate settings in the web browser used by the User.
The following types of cookies are used:
By accepting the Regulations and the Privacy Policy, the User agrees to store cookies on his computer.
The Service Provider undertakes to maintain a message on the Store's website informing the User directly, in an unambiguous, easy and understandable manner about the use of cookies by the Store and containing a hyperlink (link, link) to the content of the Regulations and the Privacy Policy. At the same time, the message referred to in the preceding sentence, on the same terms as specified in the preceding sentence, informs the User about the consent indicated above.
The proprietary copyrights to any products offered for sale in the Store are vested solely in the Service Provider. The user is obliged to comply with the law in this regard.
It is forbidden to copy, duplicate or use at least part of the content of the Store, including in particular clothing designs.
The Service Provider undertakes to ensure the highest possible quality of the Services it provides.
The Service Provider reserves the right to temporarily disable the functioning of the Store at any time for the purposes of maintaining, updating and technical improvement of the equipment or to expand the content of the Store, which will be previously announced (if possible) by placing relevant information on the Store's website.
The Service Provider reserves the right to transfer all rights to the Store, to its complete liquidation or to discontinue the provision of the Services in part or in full, as will be notified by posting relevant information on the Store's website.
The Service Provider is not responsible for the course and effectiveness of transactions made via the electronic payment service.
The User acknowledges that due to the provision of electronic services and the public nature of the Internet, there is a risk of obtaining and modifying the User's data by unauthorized persons.
The Service Provider undertakes to exercise due diligence, using technical measures to prevent the User's data from being obtained and modified by unauthorized persons, in particular by using access to the ICT system using access data made available only to the User (unique login and password of the User).
The User undertakes to use the access data to his Account with due diligence (login and password), and in particular undertakes not to disclose this data to unauthorized persons.
It is presumed that any actual or legal action with the use of the User's individual access data (login and password) will be treated as such action by the User personally or by persons authorized to perform this action on behalf and for the benefit of the User.
The security of credit card payments is ensured by tPay - the largest company on the Polish market that supports electronic payments made in online stores. The authorization system for payment cards and bank transfers in tPay guarantees the highest level of security for online store customers.
The security of card transactions is ensured by the use of effective transaction security - an encrypted connection confirmed by the PCC Certum System certificate also ensures high security thanks to the solution in which payment card numbers never reach the online store and, equally important, they are not stored anywhere.
The customer of the CHAOS Online Store has the guarantee that only he and his bank know his card number. The security of transactions made by bank transfers is ensured by the use of the SSL protocol, as well as by customer identification procedures in the bank (login, password, one-time password). When making a transfer, the customer logs in securely directly on the bank's website.
The Service Provider's employees do not have access to information related to credit card numbers and data related to them at any stage of the contract.
The Regulations and the Privacy Policy are valid from the moment of their publication on the website www.chaos-fashion.com . The Service Provider reserves the right to amend these Regulations and the Privacy Policy.
The Service Provider, by introducing changes to the Regulations and the Privacy Policy, will inform Users about it by placing such information on the Portal's website.
Orders placed during the previous version of the Regulations and the Privacy Policy will be implemented in accordance with its provisions. If the User does not agree to the changes to the Regulations and the Privacy Policy, he may delete his Account.
Any disputes arising between the Seller and the Customer, who is a Consumer within the meaning of Article 22 [1] of the Civil Code, will be resolved by a common court having jurisdiction in accordance with the provisions of the Code of Civil Procedure.
Any disputes arising between the Seller and the Customer who is not a consumer within the meaning of Article 22 [1] of the Civil Code, will be settled by a common court competent for the seat of the Store, and the provisions of Polish law will apply.
Users may contact the Service Provider in the following way:
Customers can access these Regulations and the Privacy Policy at any time via the link on the main page of the Online Store.
The Regulations and the Privacy Policy may be recorded, obtained and restored by printing it or saving it on an appropriate data carrier.
The name of the Online Store, the address at which it is available: www.chaos-fashion.com and all materials contained therein, including photos of products, are subject to copyright and are subject to legal protection. Using and distributing them without the consent of the Store owner is prohibited.
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